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CISCO VOIP System

david.dunn
Level 1
Level 1

MCS-7826-H3 system, walked into it with no manuals, looking for how to get the system running again, what parts make up a system other than this one unit.  Think there are line modules that this unit connects to.  Server room in a shambles with almost nothing labeled.

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

MCS are pretty old now, you would need to start by plugging a keyboard and monitor to find out if there's something installed on it, and find out the exact specs, and the exact model, to find out what it can support.

http://www.cisco.com/c/en/us/products/collateral/unified-communications/7800-series-media-convergence-servers/prod_brochure0900aecd8062a4f9.html

HTH

java

if this helps, please rate

Randall White
Level 3
Level 3

Hook up a crash cart like Jaime says. You will see one of two things depending on age: A Linux type text login or a Windows Server desktop (a VMware login is unlikely given the model number).

For the Linux OS, password recovery is here: https://supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery

For Windows, google Windows Server 2000 password recovery.

The Line Cards will be installed in a Cisco router, not the server.

Yes, I do know of a few CUCM 4.1.3 clusters still chugging away out there.

I finally plugged in the server where they had replaced the power supply.  I saw the front panel power switch "yellow", pressed it but nothing.  Only fans going were on the PS itself.  Checked all internal cables and seem to be set.

I held the PS down for a few seconds thinking that would turn the unit on but no joy.

Not sure why the unit won't power on.

The MCS-7826-H3 is just a re-badged HP DL320-G5. Look at HP or Compaq hardware troubleshooting guides.