Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Support, Just wondering if anyone has come accross this.. I am trying to bulk change 100+ cti route points into another partition within CUCM 8.6.2 I have done this for Phone directory numbers in the past, however cannot find a way within bulk adm...
Hi all, There are lots of tools to measure VoIP performance( i.e.MoS ) in the market, such as NetIQ. I am wondering : . Is any way to make test call and test VoIP performance ? free or low cost tools? . Will the command "csim start xxx " help...
Issue: when there is a incoming call the 7861 phone will have the following display. "Incoming calls on Lines" 7 incoming calls answer, decline, ignore - tabs _________________________________________________________________ At this point everyone h...
Can somebody please assist me with the following; I have programmed 11 x 8845 handsets all have their individual device profile with their extension numbers one line 1 and on line 2, I have programmed ext 1234 (shared line) on all of them. What I wan...
Hi All, Can anyone please help me in finding out "how to pull the report for all the actively logged in user in a cisco phone in call Manager and CME. Tried to select the option from the drop down actively logged in remote devices in device--->phon...
I am trying to resolve an issue with a third party analog phone connected to an ATA 190. When the called party hangs up the calling party device ( the smart phone model 2100-956SS) is not receiving the disconnect signal from the ATA. I hear a reorder...
Can anyone share docs which compare Cisco Spark and Skype for Business Roadmap for next 2 years or so ?
Hi Everyone, I have been recently appointed to administer our phone system. We have ancient versions of software and I am having no luck finding any administration guides for them. Can anyone point me in the right direction for administration gui...
Hi all,I have tested upgrading CUCM from 9.1.2 to 10.5 in my lab. As i read before, we need some cop files to upload to CUCM before upgrade procedure.Cisco named this upgrade as <Refresh Upgrade> and during this process, RHEL version will also upgrad...
Hi, We have cucm 10.5 on C210 servers The server is now end of support So we'll get a new hardware servers. Old servers is ESXi 4 or 5 I need to confirm that point: I'll install ESXi 6 on the new servers. Then shutdown the cucm VM on old server an...
Hi All, Facing an issue over PSTN Calls. If i make a PSTN call from Cisco desk phone and if PSTN party decline my call on Cisco phone i could still here ringing tone. Call Flow is as below, Cisco IP Phone --> CUCM --> SIP Gateway --> PSTN Please h...
I have a Cisco 7962 IP Phone running SCCP and when you press Settings->Network Configuration->IPv4 configuration-> I can press **# to unlock the settings and make changes. I understand there is a way to password protect this. Can anyone please tell m...
Exactly what the title says. I need to know if there is a way to disable the ability for a user to "Forward All" on another line excluding the primary. Had a situation last week where a user thought they knew best and forwarded their departments main...
Can a Cisco Call Manger communicate through a Oracle router instead of a Cisco Cube. If this can be done how would you configure the Call Manager to work with a Oracle router. Thank you for your help in this matter.
Hi Everyone, Well I am making some headway with Call Manager and Unity voicemail systems. Now I am trying to figure out how to get Unity to send an email with the voicemail message to the user. I really don't see how to make this happen. Can anyo...
