cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
237
Views
0
Helpful
1
Replies

CLick to call - clarification

baskaranm
Level 1
Level 1

                 Hi,

I'm using CUCM 8.5.

I'm testing click to call feature. I did the necessary configuration in call manager and installed click to call application in client desktops and configured.

NOw the problem is,

In call manager LINE 1 is VOIP and LINE 2 is PSTN. when i call PSTN numbers using click to call always it selects LINE 1 and call is droped as LINE 1 is for VOIP.

I need solution  for this and is there any good documentation from cisco.

1 Reply 1

Hi

When you are trying to login in the appliaction u will use the line number. or extention try to change it then it will work.

Regards

Pardha

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: