cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
248
Views
0
Helpful
1
Replies

CLick to call - clarification

baskaranm
Level 1
Level 1

                 Hi,

I'm using CUCM 8.5.

I'm testing click to call feature. I did the necessary configuration in call manager and installed click to call application in client desktops and configured.

NOw the problem is,

In call manager LINE 1 is VOIP and LINE 2 is PSTN. when i call PSTN numbers using click to call always it selects LINE 1 and call is droped as LINE 1 is for VOIP.

I need solution  for this and is there any good documentation from cisco.

1 Reply 1

Hi

When you are trying to login in the appliaction u will use the line number. or extention try to change it then it will work.

Regards

Pardha