03-20-2012 05:01 AM - edited 03-16-2019 10:13 AM
Hello,
I want to create a webpage from where the clients can click on a hyperlink and directly dial to a number.
As i know we have 2 possibilities:
1. Webdialer
2. Click-to-Call
I cannot find a good paper that can explain to me how to do this step by step
do any one now how we can do this and what is need to do it
regards
talaat
03-20-2012 05:24 AM
Hi,
Not sure what version of CUCM you are running.
Here is the the link for CUCM Ver 8
HTH
Alex
03-20-2012 05:24 AM
Hi,
Refer the below link for configuring Click2call step by step.Hopes this will help.
http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/user/guide/c2c1.html
Regards,
Gnaneeswaran.
-pls rate helpful posts.
03-20-2012 06:02 AM
hi
thanks for your help
our CUCM is 8.0 and we need to use the click to call programe or webdialer to make one click call, the user will make one click in the phone number and the call will process . the problem for click to call that the user must slect the phone number and then right-click to call
is there any way to do this
regards
talaat
03-20-2012 06:13 AM
Hi,
If you configure the web dialler properly.
the users log on to CCMUser
Go to directories ---> find who they want and simply click on the telephone number.
HTH
Alex
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