Click to call

[abeebvm]

Hi,

We had a feature click to call in cucm 8.x. How can we do same functionality which we can dial from web, excel and word in cucm 9.x and 10.x

Please suggest a solution

Regards

Habeeb

[Chris Deren]

Install Jabber which includes click to call.

[abeebvm]

I have installed jabber on desktop. Can you please provide guide lines how to get this click to call service

Regards

[Chris Deren]

You need to use Jabber for the click to call, so if the intent is to perform click to call from a physical phone you need to login to Jabber and have it using desk phone control (CTI control).

[abeebvm]

Hi Chris,

will it help to call from webpage,excel and word etc. Can you please refer proper guide for this

Regrads

[Jaime Valencia]

You can find yourself it you simply search "jabber for windows" on cisco.com...

OR

cisco.com -> Support -> All Products
Then either:
a) use the decision tree to look for the product
b) click the "Select a Product" drop down, scroll for the product, or type in the name of the product

Then all you need to do is some reading on the feature.

[abeebvm]

I have installed jabber on desktop. Can you please provide guide lines how to get this click to call service

Regards

[marie0001111]

Hi Habeeb, Callinize is a third party CTI that offers several features including click to dial which allows you any found phone numbers on web pages or spreadsheets to be clickable to dial. You can check out Callinize's integration for Cisco here https://www.callinize.com/integrations/ciscopbx/