05-21-2009 08:42 AM - edited 03-15-2019 06:07 PM
We recently migrated from CM4.2 to 6.1 and now our Call Pickup notifications are not working. If I push the pickup button on a group phone I can answer the call but there is no audio or visual notification on the group phone that a call exists.
The audio and visual notifications are enabled in CM for the Pickup Group and timer is set to 6.
Any ideas?
05-21-2009 09:42 AM
Make sure the partition for the pickup is available at the line CSS
HTH
java
if this helps, please rate
05-21-2009 09:52 AM
Thanks, the extensions were not in the same CSS.
09-14-2009 04:15 AM
got the same problem with upgrade from 6.0.1 to 6.1.2....solved setting the partion to none in the call pickup group
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