IP Telephony and Phones

Hye friendsI am using CCM 6 and UCCX 7. i am facing one problem in my call center that when any one calls me from outside on my call center, the CLI comes with zero for example the person number is 66405404 so this number comes like that on my CLI 06...

I have a requirement to route an incoming call that takes the format :[single DID access number] - pause - [internal DN]This is essentially a "dial the extension you want" type requirement. I thought I may be able to achieve this with a .tcl script o...

This is a new install. I have an MGCP gateway that I can't make inbound or outbound calls on. The gateway is configured to look at the significant digits as 4 and it also prefixes 704 to the front of the number. The phone ext is 704XXXX. I can see t...

Hello All I have a very big problem,I am installing call manager 6.1 on a CISCO MCS 7800 Series Server MCS-7825H-3.0 server. On reboot I get teh following errorGRUB Loading Stage 1.5Grub error 21.Any ideas ? Thanks Habib Issa

Hello,i am running a ccme and there are working call restrictions configured.I want to add an extension so that when i type 918 and 1 and the phone number of an office it will route the call to the office gateway (in another gateway) i typed the foll...

Hello,I have the following configuration:Asterisk<--(SIP with G711 codec)-->Cisco 2811(ipvoice IOS)<--H323 with g729r8 codec)-->VOIP ProviderI am calling from Asterisk to VOIP Provider. Cisco 2811nm act as SIP/H323 gateway and as G711/G729 transcoder...

Is there any link where I can get step by step instructions for installing Call Manager 4.1(3) such as which CD/DVD to start with.

I looking at changing my Translation patterns to complete a project. Right now, I'm using *991 that translates to 77795969 which route the call off a gateway (7779 is the gateway access code). the projec calls for over 500 new numbers to be translatt...

Hi,Anyone knows for the what's the command "local-alerting" is used for? This is used under voice-port configuration. I am not able to find any information regarding this command in the CCO. Please help.Thanks,Manu

hi,I use IOS 12.4.22(T1) , when we reboot the GW , the "associate application SCCP" in dspfarm profile is missing and have to re-enter the command manually ?Any idea from CISCO TAC/CCIE to solve this? as sometimes GW take a hit and we can't monitor a...

Someone left a co-worker a not such nice email and we are trying to get it beofr the worker gets it.IS there any way to do it? Will I have to change the password and then delete the message?

Hi TogetherI looking for a solution for store/export the "Live Records"-Feature in a external Storage. Is it possible to do this?

Hi We have call manager 5.1, just recently we can't make any conferenc calls. A error appears stating "No Conferencing Bridge” We have tried to create another software conference bridge, but Call Manager will not allow us. All help will be appreiat...