09-29-2013 11:10 AM - edited 03-16-2019 07:35 PM
Hi Pros,
Facing a issue with CM 9.1.1 & 8945/6941 IP phones. Whenever we login to IP Phone Personal Directory > Personal Address Book & try to create new Contact and click submit to save it gives a PD Error Message There was an error adding the entry to the personal directory.
Adding contacts via the CCM enduser pages works fine.
Regards,
Pratik
10-01-2013 11:29 PM
FYI:
We were hitting bug http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue60831
Solution is to upgrade to CUCM 9.1.2
10-22-2013 05:45 AM
We seem to be experiencing this same issue as well. Could you possibly direct me on where to find the Personal Directory service log that the bug refers to. I would like to verify this error message there.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide