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CME 4.1 no Local Directory?

daniel.vaughn
Level 1
Level 1

I have a small lab to study for

CCNA Voice.  CME is on a 2610xm router, running IOS 12.4.(15)T11 and CME 4.1 CUCME.  I have currently have two phones on the system.  One 7960 and one 7940.  I have a basic setup right now which works just fine, but when studying the section on Local Directory, it states that the local directory is built automatically based on the names under the ephone-dns, which I have, but there isn't even an option on the phones to view the local directory.  I've checked the telephony services and local directory service is enabled.  All I have listed is when the directory button on the phone is pressed is missed calls, received calls, and placed calls.

Can anyone shed some light on why I don't have the local directory option under directories on the phone?

Thanks
Dan

21 Replies 21

Then IOS is buggy, try some other image.

Okay, dropped down one IOS version to 12.4(15)T10

, and also went from using the IPVoice version to the Enterprise version.

No change, still don't have the local directory.

Is there a known IOS version,CME, and Phone load that I could use to absolutely ensure it's not a code issue?

Problem is that having an old router, you're limited in IOS choices.

I'm sure I have it working on some 2600, will check on that.

I do not think is part of any certification question, anyway.

Thanks p.b!  If you can find the combo that works, let me know. I would like to see it work, but I'm going to press

on with my studies without this piece.  Even if there are questions, I think I should be able to answer based on my

studies of the subject.

Thanks Again!

Jason Burns
Level 1
Level 1

Take a look at the following doc that explains how config files work in CME

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmefiles.html

Thanks Jason!  Appreciate the help, but unless you have other things I can try/check/

upgrade, I think i'm going to move past this issue.  It's just a lab, so no customer complaints...;)

Thanks Again!

amit_raaaj
Level 1
Level 1

Hi Dan, 

As per the configuration you have not mentioned the type of the phone in ephone. 

ephone  1
mac-address 0030.94C2.D26B
button  1:1
!
ephone  2
mac-address 000D.BC04.868B
button  1:2

When you do not mention the type in the ephone, TFTP will provide  XMLDefault.cnf.xml file since TFTP server will not know the specific model and hence no specific file. When you mention the type TFTP server will provide specific file for example XMLDefault7941.cnf.xml. 

I tested this scenario in my lab and I before "type 7941" was mentioned TFTP provided  XMLDefault.cnf.xml and after I mentioned "type 7941" I could see TFTP providing XMLDefault7941.cnf.xml to the phone.

Here is the configuration:

ephone  113
 mac-address 0024.C4FD.5EF4
 username "Quinrom"
 type 7941
 button  1:113

Here is the output from the debug tftp events:

1. Before type 7941

206387: Apr 25 01:12:44 CST: %IPPHONE-6-UNREGISTER_NORMAL: ephone-113:SEP0024C4FD5EF4 Socket:31 DeviceType:Phone has unregistered normally.
206389: Apr 25 01:13:30 CST: TFTP: Looking for CTLSEP0024C4FD5EF4.tlv
206390: Apr 25 01:13:31 CST: TFTP: Looking for SEP0024C4FD5EF4.cnf.xml
206391: Apr 25 01:13:31 CST: TFTP: Looking for XMLDefault.cnf.xml
206392: Apr 25 01:13:32 CST: TFTP: Opened system:/its/vrf1/XMLDefault.cnf.xml, fd 9, size 2898 for process 295
206393: Apr 25 01:13:32 CST: TFTP: Finished system:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 295
206394: Apr 25 01:13:35 CST: %IPPHONE-6-REG_ALARM: 22: Name=SEP0024C4FD5EF4 Load= SCCP41.8-4-2S Last=Reset-Reset
206395: Apr 25 01:13:35 CST: %IPPHONE-6-REGISTER: ephone-113:SEP0024C4FD5EF4 IP:10.238.151.52 Socket:31 DeviceType:Phone has registered.

 

2. After type 7941

206412: Apr 25 01:25:23 CST: %IPPHONE-6-UNREGISTER_NORMAL: ephone-113:SEP0024C4FD5EF4 Socket:31 DeviceType:Phone has unregistered normally.
206414: Apr 25 01:26:11 CST: TFTP: Looking for CTLSEP0024C4FD5EF4.tlv
206415: Apr 25 01:26:12 CST: TFTP: Looking for SEP0024C4FD5EF4.cnf.xml
206416: Apr 25 01:26:13 CST: TFTP: Opened system:/its/vrf1/XMLDefault7941.cnf.xml, fd 9, size 1243 for process 295
206417: Apr 25 01:26:13 CST: TFTP: Finished system:/its/vrf1/XMLDefault7941.cnf.xml, time 00:00:00 for process 295
206418: Apr 25 01:26:15 CST: TFTP: Looking for English_United_States/mk-sccp.jar
206419: Apr 25 01:26:16 CST: TFTP: Looking for United_States/g3-tones.xml
206420: Apr 25 01:26:16 CST: %IPPHONE-6-REG_ALARM: 22: Name=SEP0024C4FD5EF4 Load= SCCP41.8-4-2S Last=Reset-Reset
206421: Apr 25 01:26:17 CST: %IPPHONE-6-REGISTER: ephone-113:SEP0024C4FD5EF4 IP:10.238.151.52 Socket:31 DeviceType:Phone has registered.

 

So type command can be the resolution of your issue.

Let me know if this helps. 

Thanks,

Amit