I have an issue where I have several different ring tones available and 7940 phones with different DNs on each button. 1st DN is the personal DN and the 2nd DN is a shared line for the main number. I want to allow users to select different ring tones for each DN but when I go into "Preferences" I can only choose the Default ring tone which sets the same ring tone for both DNs. Is it possible to have different ring tones per DN on the same phone?
I guess I forgot to mention that when I do that the phone thinks for a while and then says "Ring File Unavailable". I have 3 choices. Default Ring, DN1 and DN 2. The ring list will only populate when I choose "Default Ring"
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...