Unregistered Call forward

[mmanning15]

I have a scenario where I have security that answers an emergency line that is supported by a Cisco 7962. If the power were to go out and the battery back were to fail, I need another option for the emergency line. I need the line to automatically forward to another number if the phone becomes unregistered. I understand this feature is unregistered call forward. Can anyone explain the process for setting up unregistered call forward in Call Manager, I have not been able to find any info regarding this feature other than explanation of it's capabilities. Anyone that can help would be greatly appreciated.

Thanks,

Michael(CCNA)

[Leonardo Santana]

Hello take a look on the SRND:

THE CFUR reroute calls placed to a temporarily unregistered destination phone.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/dialplan.html

Regards

Rate this if helps

Leonardo Santana

[mmanning15]

Thanks, that worked

[Rob Huffman]

Hi Michael,

If you go to Device > Phone > find the 7962 > then DN config page you will see

Call Forward and Call Pickup Settings

Forward Unregistered Internal - enter the backup number with proper CSS to reach the number

Forward Unregistered External - enter the backup number with proper CSS to reach the number

That should be it

Cheers!

Rob