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CME 8.0 Corporate Directory missing in Directories

kelvinffhan
Level 1
Level 1

Hi All,

I have a weird issue that the corporate directory and personal directory are missing in my Directories.

When I pressing the directories, it comes out a "requesting" message then go to the "host not found" error message.

I have tried no create cnf and create cnf multiple times but still not success. Restarted the whole router still not helping.

Below is my config :-

ip http server
ip http authentication local
ip http secure-server
ip http path flash:GUI

telephony-service
 sdspfarm conference mute-on 180 mute-off 180
 sdspfarm units 5
 sdspfarm tag 1 confdsp1
 conference hardware
 no auto-reg-ephone
 max-ephones 99
 max-dn 99
 ip source-address 192.168.56.1 port 2000
 system message Leser LLP
 url information 192.168.56.60
 url directories http://192.168.56.1/localdirectory
 url messages 192.168.56.60
 url services http://192.168.56.1/voiceview/common/login.do
 url authentication http://192.168.56.1/voiceview/authentication/authenticate.do  
 url proxy-server 192.168.56.60
 cnf-file location flash:
 load 7965 SCCP45.9-2-1S
 time-zone 43
 date-format dd-mm-yy
 dialplan-pattern 1 6111111.. extension-length 2 no-reg
 max-conferences 8 gain -6
 moh music-on-hold.au
 web admin system name admin secret 5 $1$h382$UCZL80MESPAge5VEshZxW0
 dn-webedit
 time-webedit
 transfer-system full-consult
 transfer-pattern .T
 secondary-dialtone 9
 directory entry 2 *123456# name Ontime
 create cnf-files version-stamp Jan 01 2002 00:00:00

ephone  89
 device-security-mode none
 mac-address xxxx.xxxx.xxxx
 max-calls-per-button 2
 type 7942
 button  1:89 2:80

Finding

SG-RT01#show telephony-service tftp-bindings
tftp-server flash:/its/united_states_7960-tones.xml alias United_States/7960-tones.xml
tftp-server flash:/its/united_states_lddefault.cfg alias United_States/lddefault.cfg
tftp-server flash:/its/united_states_gkdefault.cfg alias United_States/gkdefault.cfg
tftp-server flash:/its/united_states_ffdefault.cfg alias United_States/ffdefault.cfg
tftp-server flash:/its/united_states_7960-font.xml alias English_United_States/7960-font.xml
tftp-server flash:/its/united_states_7960-font.xml alias English_United_States/7920-font.xml
tftp-server flash:/its/united_states_7960-dictionary.xml alias English_United_States/7960-dictionary.xml
tftp-server flash:/its/united_states_7960-kate.xml alias English_United_States/7960-kate.xml
tftp-server flash:/its/united_states_7960-kate.xml alias English_United_States/7920-kate.xml
tftp-server flash:/its/united_states_SCCP-dictionary.xml alias English_United_States/SCCP-dictionary.xml
tftp-server flash:/its/vrf1/XMLDefault7942.cnf.xml alias SEP203A07224F5A.cnf.xml

SG-RT01#more flash:/its/vrf1/XMLDefault7942.cnf.xml
<device>
<versionStamp>{Jan 01 2002 00:00:00}</versionStamp>
<ipAddressMode>0</ipAddressMode>
<allowAutoConfig>false</allowAutoConfig>
<devicePool>
<dateTimeSetting>
<dateTemplate>D/M/YA</dateTemplate>
<timeZone>Taipei Standard Time</timeZone>
</dateTimeSetting>
<callManagerGroup>
<members>
<member  priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
</ports>
<processNodeName>192.168.56.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<commonProfile>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<loadInformation></loadInformation>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<idleTimeout>0</idleTimeout>
<authenticationURL>http://192.168.56.1/voiceview/authentication/authenticate.do</authenticationURL>
<directoryURL>http://192.168.56.1/localdirectory</directoryURL>
<idleURL></idleURL>
<informationURL>192.168.56.60</informationURL>
<messagesURL>192.168.56.60</messagesURL>
<proxyServerURL>192.168.56.60</proxyServerURL>
<servicesURL>http://192.168.56.1:80/CMEserverForPhone/serviceurl</servicesURL>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
</device>

12 Replies 12

kelvinffhan
Level 1
Level 1

Is anybody know the solution?

Looks like you are missing the "service local-directory" command.

I have configured that but it doesn't appear inside the telephony-service

kelvinffhan
Level 1
Level 1

Appreciate if someone can look through what is going on. Thanks.

Hi,

Have you tried configuring directory entries by accessing the CME GUI?

 

ip http server
ip http authentication local
ip http secure-server
ip http path flash:GUI

 

I have configured this and currently NOT able to access. Any thought?

Are you not able to access the CME GUI or directories?

To access the CME GUI you must have the necessary files in your router flash. 

The CME GUI will be accessed via :

https://<ip address of CME>/ccme.html

Thanks. But somehow I am not able to access. The flash directory having the gui files into there as well.

I have restarted the whole CME router but still no luck.

 

Can you please share your "show flash" output.

Make sure you are accessing the CME GUI with the below URL.

http:/192.168.56.1/ccme.html

If it does not work in one browser try opening it in a different browser.

Lets update you while I onsite. May I know what is another possibility again?

I want to make sure you have all the necessary files to access the GUI.

I have also run into the issue in which I was not able to access the directories. I configured the directories via CME GUI and got success. 

Hope this works for you as well.

 

Hi 

Can you please activate a debug ip http all, press directory button on your phone and post the output?

 

Thanks

 

 

Regards

 

Carlo

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