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CME Intermittent incoming call drop out on answer

fei he
Level 2
Level 2

Intermittent incoming call drop out on answer.

Call flow as below:

ITSP--SIP--CME--SIP-9971

2900-universalk9-mz.SPA.152-4.M1.bin

Debug ccsip message and ccapi inout as attached for both working and failed calls.

Regards

Fei

6 Replies 6

paolo bevilacqua
Hall of Fame
Hall of Fame

Please post traces directly on post without using double compress attachments.

Hi Paolo

I've re-attached debug output.

Thx

Are you using a parallel voice hunt? If so, try without. Also, try with SCCP phones.

Hi Paolo

site only using 9971 sip phone, i cant mack around with sccp phones.

Regards

Fei

As above, I think you are using a parallel voice hunt group. Not good, especially with buggy SIP phones.

Hi Paolo

this issue is finally resolved by upgrading IOS version which accept by TAC as bug.