CME Pick-up issue Call Manager Express

[Nihad Huseynli]

Hello.

Please help.

I configure in Call Manager Express pickup group but phones can not see incoming numbers in pickup group. How i can troubleshoot this issue?

[Manish Gogna · Accepted solution]

Hi Nihad,

Can you verify the CME pickup configuration as per the admin guide below

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmecover.html#task_4171F843BBDA4B41A652AC22B7DBCB2B

If the issue persists then post the running config from CME.

HTH

Manish

[Nihad Huseynli]

Thank you i verified it now it's work.

[Nihad Huseynli]

Thank you!

service directed-pickup gpickup    this command solved my issue.

[Manish Gogna]

Good to know that, thanks for updating the post with the resolution.

Manish