CME

[Ahmad Kefaya]

Hey All,

my problem:

i'm using CME , the phone is take call , but if is not answer the call will still ring until you pickup the phone and close.

how i can solved this problem..

Best Regards,

[Tagir Temirgaliyev]

fxo port?

[Ahmad Kefaya]

Hey Tagir ,

Yes it's FXO port.

I make connection plar under the port.

and I don't need to transfer the call to another phone I want to disconnect the call if the agent not answer.

Best Regards,

Ahmad Kefaya.

[Tagir Temirgaliyev]

you need to configure correct CPTONE under voice port

[Ahmad Kefaya]

Hi Tagir ,

i make the correct CPTONE , but the problem is still..

Best Regards,

Ahmad Kefaya.

[aateek singh]

Hi ahmadmkefaya,

You need to configure call forwarding to another number when no answer is received from a Cisco Unified IP phone.You can set the maximum time out so that after a specific time (in secs) if call is not answered it will be transferred to another number
please refer to the following docs
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmetrans.html
 

Regards
Aateek Singh
Network Engineer
Spooster IT Services

[Ahmad Kefaya]

Hey aateek ,

I don't want to use this option I want to send disconnect tone..

Best Regards,

Ahmad Kefaya.