Dears,   i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:   -first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server you need to check deployment guide.   -TMS and SQL it must sync NTP from NTP server.   -if you need to use different version of TMS, you must check TMS installation and upgrade guide "operating system and software" to check which version of windows server is compatible & "sql server software and permission requirement" to check which version of sql is compatible   -don't create any database for TMS "tmsng", TMS will create it in setup wizard.   Server: -Windows server 2012 R2 -SQL_EnterpriseEdition_2012 -TMS 15.6.0   ==============================================================================   Windows Server 2012 "fresh installation":  -make sure that you disable firewall if it's require   1.Add Role-->Web Server IIS-->Role Service-->check HTTP Redirection and webDAR publishing   2.Add Feature-->.Net Framework3.5.1   SQL Installation "fresh installation":   1.in feature selection, Select ALL-->Next   2.instance configuration, choose Default instance-->Next   3.Data base engine configuration, check Mixed Mode and add password for SA user + add current user-->Next   4.Distributed replay controller, Add Current user-->Next   TMS installation:   1.Click on TMS Setup wizard   2.check Local SQL Server, username "sa" with password that you created   3.This page for License, you can process with Demo license   4.Network setting: IP Broadcast /mulicast…: we must add all the subnets that have VC Endpoint (Ex: 192.168.1.255,192.168.2.255)   5.IP/ISDN Zone   6.encryption key, Generate   7.then certificate..   8.you can access TMS from "http://x.x.x.x/tms/" , username and password same that used for Windows server x.x.x.x-->ip address of TMS server    I hope that will help someone.   Regards, Ahmad Kefaya ... View more

Dears,   I’m Cisco network engineer with good knowledge in IPT cisco but we have project and the IPT is avaya not Cisco 🤕, i must take training for this enterprise project.   can you please help me with avaya course that i should take for the below tasks: 1.configure Avaya Gateway G450 with E1-FXO-FXS 2.configure SLS OR any failover solution between avaya CM and gatway 3.configure Avaya Call manager    I appreciated. ... View more

Hello Dears, I'm really confused about Integration Jabber with Lync 2010/2013 and skype for business i read a lot of document and watched cisco live but i cannot understand what is optimal solutions that fit each design,please check the below scenario to understand what i looking for: scenario 1: lets say we have CUCM and IMP with Jabber working from Internet (MRA) with this domain "xyz.com" Also have Lync with the same domain "xyz.com" and we need to enable chat,Video and Audio. what we need exactly to enable: chat integration Audio Integration Video Integration Note: this is on-premise scenario scenario 2: lets say we have CUCM and IMP with Jabber working from Internet (MRA) with this domain "xyz.com" and we need to federation with lync using this domain "abc.com" what we need exactly to enable: chat integration Audio Integration Video Integration Note: this scenario for B2B integration ( different company ) Regards, Ahmad Kefaya ... View more

Dears, we have a customer that have UCCX and AQM 11.0, they ask me to add new tap in AQM to when they need to evaluate "coaching" agent just choose this tap then AQM will get "longest call, shortest call, call with hold, call with on-hold,..etc"  for selected agent. it's doable in AQM or NOT ? Regards, Ahmad Kefaya ... View more

OpenSSL download: https://www.openssl.org/source/ Why we need it ?   -after we finish the configuration between ExpC and ExpE the Zone will not be active until we trust each server to each other by upload the certificate, we can check the zone status from : Configuration-->Zone-->Zones   -Used to make the traffic between the two expressway secure "encrypted"   -Each server ExpC and ExpE will contain: One CA Certificate Multi Certificate   We will use openSSL to generate the Certificate between ExpC and ExpE:   When we use OpenSSL will generate " CA Certificate , Certificate , Private Key " CA Certificate: Act as Server create it by OpenSSL no need to any request from our server will create just one CA Certificate will upload on both server ExpC and ExpE Did not depend on the request that generate by ExpC and ExpE   Certificate Act as certificate under CA that depend on the certificate that you need to create if we have two generate request from ExpC and ExpE the result will be two ExpC will upload on   Private Key Between ExpC and ExpE will use the Generate CSR as private key Between ExpE and Public DNS will use the private Key that come from Public DNS   Create certificate using OpenSSL configuration: generate Certificate from Express way C and E: Maintenance-->security certificate-->server certificate then click generate     create folder on C:// as OpenSSL , then copy this files inside this folder "Bin, include, lib, openssl.cnf, openssl_request.cfg"   open CMD: Cd .. Cd.. Cd OpenSSL   paste this command:   mkdir demoCA cd demoCA mkdir certs mkdir newcerts mkdir private echo 10 > serial   create this file on OpenSSL folder inside demoCA folder: index.txt   copy "openssl.cnf" from OpenSSL folder to demoCA folder and rename it as "openssl_local.cfg"   open "openssl_local.cfg" on notepad++ and modify this info: Under "[ CA_default ]"   Check that "copy_extensions = copy" did not have # at the beginning of the line   Change "policy                = policy_match" to "policy                = policy_anything"   Change "dir                = ./demoCA" TO "dir                = ."   Change "default_days        = 365" to "default_days        = 3650"       copy files that inside BIN folder to demoCA folder: Openssl.exe libeay32.dll ssleay32.dll   paste this command on CMD sholude be on this path "C:\OpenSSL\demoCA>":   openssl genrsa -aes256 -out private/cakey.pem 4096   Then enter password "like this PAssword"   Verify password "PAssword"   That will Generate private key for CA   paste this command on CMD sholude be on this path "C:\OpenSSL\demoCA>":   openssl req -new -x509 -days 3650 -key private/cakey.pem -config openssl_local.cfg -sha1 -extensions v3_ca -out cacert.pem Enter password "like this PAssword" Country name "JO" State "Amman" Location "Amman" Organization name "DC" Organization unit name "IT" Common name "DC" e-mail address "test@domain.com"   That will       Generate CA certificate That will create "cacert.pem" on demoCA, that will be the CA Certificate "will upload to ExpC and ExpE"     Copy the previously generated CSR from ExpC and ExpE to the demoCA folder, and sign it with the command:   Change CSR generate file name for expc.txt to expc.csr and expe.txt to exp.csr   openssl ca -config openssl_local.cfg -cert cacert.pem -keyfile private/cakey.pem -in expc.csr -out certs/expc.pem -md sha1   openssl ca -config openssl_local.cfg -cert cacert.pem -keyfile private/cakey.pem -in expe.csr -out certs/expe.pem -md sha1 Will generate the new certificate to " newcerts " folder      Upload the signed certificate to both ExpC and ExpE:   ExpC certificate to ExpC Server   ExpE certificate to ExpE Server   Maintenance > Server certificate > Upload Server Certificate from "newcerts folder"    Upload your CA certificate if you are using your self-created OpenSSL CA:   Upload the same CA certificate to both server   Expressway > Trusted CA certificate, choose the cacert.pem and upload.    For the private key will use the generate CSR as private key    Restart Expressway after certificate installation   Note: If you generate different certs with the same common name, you will get the error "openssl failed to update database.  TXT_DB error number 2".  If that is the case, modify your index.txt.attr file, change the unique_subject to no.   Now the zone between the server ExpC and ExpE should be active. Configuration-->zone-->zones ------------------------------------------------------------------------------------------------------------------------------------------------   When any user from outside is try to login will get certificate warning, we solve it by get certificate from public DNS like GoDady…   Steps:   Generate certificate CSR from ExpE Send certificate to GoDady We will receive " CA Certificate , Certificate , Private Key " We will upload " CA Certificate , Certificate , Private Key " To ExpE And we must upload the "CA Certificate" to ExpC or the zone between ExpC and ExpE will be not active I hope this document will help someone. Regards, Ahmad Kefaya ... View more

"Dear All, we have this scenario MX200 that register to CUCM 11.0-->B2B call through expressway. we need to recode all video call from/to B2b, can we use mediasense ? depend on what I read for mediasense : -CUCM deployment can just record audio -CUBE ISR G2 can record audio/video ... View more