Composing code during call

[moussa.malqui1]

Hi All,

I use CME for telephony. When i make a call to a number phone, the automatic response asks me to dial a code to etablish this call. but when i dial the code i have no effect the automtic response asks me again to dial the code.

what should i do to resolve this problem?

Thanks in advance.

Best Regards,

MM

[Manish Gogna]

H MM,

Does it work if you dial that IVR using your mobile or some other phone that is not registered to CME?

What is the exact call flow involved, CME and phone firmware versions?

This appears to be a DTMF related issue, you will need to check what dtmf type is configured on the outgoing dial-peer on your CME.

HTH

Manish

[moussa.malqui1]

Thanks Manish for your reply, the IP Phone is enregistred and work well just this issue,

CME version is  15.4

my config as following:

voice register global
mode cme
source-address 100.30.60.1 port 5060
timeouts interdigit 2
max-dn 600
max-pool 260
timezone 21
time-format 24
date-format D/M/Y
create profile sync 0011306126545004
!

voice register dn 54
number 306
name phone 54
!

voice register pool 54
busy-trigger-per-button 2
id mac 0041.D2B2.C36F
type 7841
number 1 dn 54
cor incoming tcpresid default
username user54 password cisco
!

voice-port 0/1/3
connection plar opx 306
caller-id enable
!

dial-peer voice 4 pots
corlist outgoing tcpresid
destination-pattern 0T
port 0/1/3
!

[Manish Gogna]

Hi MM,

Can you add dtmf-relay rtp-nte under voice register pool 54 and do a create profile under Voice register global and test again.

Manish

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