08-11-2014 07:30 AM - edited 03-16-2019 11:41 PM
Hi all,
I’m having the following issue, when the customer is having a conference sometimes the 3er person in the call is not hiring the other 2 in the call,
This is occurred when the 3er person is called out of the company.
What debug can I use to check where the problem can be?
thanks.
08-11-2014 07:36 AM
Sounds like codec issues, and FYI, you need to mention what system, and version, you have when asking help.
08-11-2014 07:45 AM
Jaime,
This is a cucm 8.6
dspfarm profile 10 transcode
codec g729br8
codec g729r8
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 28
associate application SCCP
!
dspfarm profile 20 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711ulaw
codec g711alaw
maximum sessions 11
associate application SCCP
08-11-2014 07:48 AM
And does your configuration points to use those??
You would need to review CUCM traces to find the reason for the disconnection.
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