Conference List returns 'Unknown Error'

[dominice]

Hi, We have a problem with conference call Lists. This error returned is 'Unknown Error' so we can't see who is attending the conference. This is a known problem by Cisco but I can't see any fixes. Can Anyone provide a solution.

Regards

Dominic

[gogasca]

Hi Dominic,

Are you using Locales in CallManager?

Ensure the locale installer is installed on every server in the cluster (install on the Publisher server before the Subscriber servers).

[steve.dyer]

Dominic

did you ever find a resolve to your problem as I have exactly the same thing.

Regards

Steve

[dominice]

Hi Steve, Not yet, I have had a chance to check out the locales as suggested in the previous message but I believe these are all working ok. If I hear of something I'll let you know

REgards

Dominic

[steve.dyer]

Dominic

I have now resolved the problem by upgrading the Locales to the latest version for my callmanager s/w (li-ffr.4-1-3-sr3a-ENG.exe). Make sure you do all the servers in the cluster. You can check your versions in CCM admin>help>component versions.

Cheers

Steve

[CSCO11308940]

I have the same problem with CUCM 8.5.1.10000-26, with last version installed cm-locales-es_COO-8.5.1.2100-1.cop.sgn

I have made the following Troubleshoothing:

It was configurad in Enterprise parameters as the default locale

Reset ip phone (7962, 7965, 7925, IP Communicator 8)

Restart one Subscriber

I have not succeeded yet, someone could help me?

Regards