IP Telephony and Phones

I have a basic Auto Attentant configured, and when inbound caller selects an option; say 1, they get a "wait while I transfer your call" and then the hold music.   This last for 15 seconds or so; then call gets transferred to the correct DN.Looking f...

I am trying to translate any calls from a certain CSS to extension 4900-4999 to a single extension (8114). I tried using 49XX as the Translation Pattern, 8114 as the Called Party Transform Mask, and the partiton for this is the first in the CSS list....

   First post, so all of the usual apologies for not know where to look for an issue that's already addressed...Recently a small group of employees of our company have changed their standard mode of work such that they no longer have desk phones. (in...

Does anyone have any experience blocking calls? What else should I do to block these calls?We are receiving calls from on outside caller to a senior level manaer within my company. The number shows up in CDR and on the caller ID as a 6 digit number. ...

Hi all.I have cucm 9.0 cluster on vmware ESXi 5.5. I have recieve NTP critical alarm, but my NTP sever is accessible.Anyone ever had such alarm?Thank you.

Hello,I tried to secure call from two IP phones (CIPC) connected to a LANSWITCH and a CME ROUTER (2811/ADVIPSERVICES) with the guide from Cisco http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeauth.html#wp1021617 .The ...

Hi All,We have purchase a device for mobile calls and it works with SIP protocol, our configuration is:* CUCM 8.5* Voice Gateway 3825 with IOS: c3825-adventerprisek9-mz.124-24.T6.bin* Cisco Ip Phones registered in Callmanager with SCCP* Eyebeam softp...

Goodday all,We have installed a new MCS with a danish customer with call manager 9.1 installed.Since the post installation we have ran into a couple of weird issues: - The phone is set on user locale : English United States, and the phone is in danis...

Hello folks, can you please give me a sample article showing how to accomplish the requirement outlined in the attached diagram? I haven't seen a good article on this specific issue so if you the experts on this could help me showing a configuration ...

Hi all, I've connected my voice gateway to my home phone and to my CUCM.The voice GW has a PLAR configured on the FXO port so incoming calls are forwarded to the my ip phone on the CUCM.When I call my home, my ip phone rings and can establish a commu...

Greeting,i am new here,  I bought two Cisco IP Phones 9971. Now i want to test these Phones our Environment but When I tried to access these phones using Web Browser Not succeeded. IP Phones automatically take IP address from DHCP Server and i can p...

We have a cisco 8945 IP Phone. The phone works fine in the day but when the next day the user tries to use the phone there is not response. There is a light on the the navigation centre button. But pressing the button does not get the phone out of sl...

Dear All,This is regarding Cisco IP-PBX for small office. One of our customer want to have Cisco VOIP solution. The requirement is as follows. Please help to suggest on this as I am new to VOIP.1. Cisco IP-PBXPBX System with following configuration  ...