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Conference with one button

Hello!

We have a CUCM 7.1 integrated with Asterisk and we use this to record calls.

In order to record a call we can conference the extension configured on Asterisk for that purpose. The matter is the users don't want to keep doing the usual process to start the conference(Conference button and dial the asterisk recorder number), they don´t want to put the user on hold after start recording.

So I was thinking how can I do to make this even simple, I was wondering if anyone know how I can configure when I am on call I can start a conference by pressing one button or something simple than pressing conf button and then dial the ext number.

Any help would be valuable.

Thank you in advance.

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Hall of Fame Cisco Employee

Conference with one button

That's the same thing a user need to do for Live Record in Unity or CUC and unfortunately there is no shortcut for that.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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