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PacketLoss.
Beginner

Configure a new phone number on cucm and voice gateway

Hello,

 

I need to add a new phone number that can be called from the outside of the customer's network. What I need? I have already added 1 translation pattern on the CUCM that says that the new phone number must redirect the call on a company phone

 

Thank You!

1 REPLY 1
Jaime Valencia
Hall of Fame Cisco Employee

Has the telco already provisioned the number? 

If not, start with the telco.

 

If yes, then it would depend on the protocols you use, if H.323/SIP, you might need to adjust your dial-peers.

If MGCP, it all would be done on CUCM.

 

In CUCM the phone config is exactly the same as any other device, you would need to adjust your call routing if necessary.

HTH

java

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