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configure Call Forward

nicanor00
Level 1
Level 1

Hi

I configured the CME on the Cisco 2800 and it works

But now I need to configure these two operations

1. When the user does not want to disturb or is out of ofice, all calls are automatically transferred to another user B (the number of User B must be configured manually, and this configuration can be deleted or changed manually by each user if needed)

2. When the user receives a call, if the phone rings 3 times and he does not answer, the call is automatically forwaded to the user B, then if the user B phone rings 3 times and he does not answer, the call is automatically forwaded to the user C, then if the user C phone rings 3 times and he does not answer, the call is automatically forwaded to the user A (the first original user when the call was intended)

Thank you for the help

17 Replies 17

Hi,

From your config

!
!
ephone-hunt 1 sequential
pilot 8101
list 8101, 8114, 8111, 8101
!
!
ephone-hunt 2 sequential
pilot 8000
list 8100, 8114, 8111, 8100


!
ephone-dn  2  dual-line
number 8101


?????

You must use distinct DNs for your PILOTS
8101 can not belong to an ephone-dn and a hunt group.

Regards
Alex

Regards, Alex. Please rate useful posts.

Ok will try it and let you know

What about the other problem

Can you help me please

I am desapointed

Hi,

Again from your config

!
ephone-dn  80  dual-line
number 8100
label standard
name standard
call-forward busy 6000
call-forward noan 6000 timeout 10
!

So this is button 80

Your 7931 has no mention of button 80

!
ephone  2
mac-address 3302.4784.FD78
type 7931
button  2:81 3:84
!

May be change this to :-

!
!
ephone  2
mac-address 3302.4784.FD78
type 7931
button  1:80 2:81 3:84
!

And reset phone


Also have you built a mailbox on CUE for 8100


Regards
Alex

Regards, Alex. Please rate useful posts.