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Configure Phones missing from UC 500 Series Administration

rymanconstruction
Level 1
Level 1

‎11-01-2010 08:21 AM - edited ‎03-16-2019 01:40 AM

I recently upgraded a UC-520 system from a very old version of CUE to the latest version 8.0.4.  (UC 500 Series - Administration Version 8.0.2).  I restored factory default because I had some issues and wanted to start fresh.  Everything went seemingly well including TCP/IP setup, DHCP items, SIP Trunk configuration, etc.  I can make and receive calls on the system just fine.  I cannot seem to find where to configure the phones.  I normally configure custom buttons, setup the users' name at the top, etc.  I used to go to "configure" -> "phones" in the web admin console and now the option is not there.  Did I forget to install something?

uc520.jpg

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎11-01-2010 08:24 AM

Leaving the GUI aside, you would achieve much better, predictable and professional results using the CLI.

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rymanconstruction
Level 1
Level 1
In response to paolo bevilacqua

‎11-01-2010 08:41 AM

I'm not opposed to using the CLI exclusively, I just wanted to make sure I didn't mess something up with the upgrade and this was an indicator of some component missing.  Can I post any part of my config that would verify that the components are correctly installed?

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