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Connection dropped after 30 sec

wrna
Level 1
Level 1

I have ASA 5510 appliance with 8.2.4 IOS, we implement voip between outside and inside interfaces, the connection betwen two ip phones drops after 30 sec.

4 Replies 4

Felipe Garrido
Cisco Employee
Cisco Employee

Can you collect packet captures off of the inside and outside interface of the ASA for the failed call?

-Felipe

Hello

I send you some files, in the sniffer one the comunication is between phone ip 172.26.200.104  and 172.26.200.105 in outside both, the PBX is 172.25.0.229, and is in inside.

In this log example I show you the call between 172.240.102 and172.26.200.104

May 11 13:59:40 172.25.0.209 :May 11 13:17:22 CEDT: %ASA-session-6-302013: Built inbound TCP connection 1107558 for WAN:172.24.0.102/1026 (172.24.0.102/1026) to LAN:172.25.0.229/1720 (172.25.0.229/1720)

May 11 13:59:40 172.25.0.209 :May 11 13:17:22 CEDT: %ASA-session-6-302013: Built outbound TCP connection 1107559 for WAN:172.26.200.104/1720 (172.26.200.104/1720) to LAN:172.25.0.229/12783 (172.25.0.229/12783)

May 11 13:59:40 172.25.0.209 :May 11 13:17:22 CEDT: %ASA-session-6-302003: Built H245 connection for faddr 172.26.200.104/0 laddr 172.25.0.229

May 11 13:59:40 172.25.0.209 :May 11 13:17:22 CEDT: %ASA-session-6-302004: Pre-allocate H323 UDP backconnection for faddr 172.26.200.104/5010 to laddr 172.24.0.102

May 11 13:59:40 172.25.0.209 :May 11 13:17:22 CEDT: %ASA-session-6-302004: Pre-allocate H323 UDP backconnection for faddr 172.26.200.104/5011 to laddr 172.24.0.102

May 11 13:59:40 172.25.0.209 :May 11 13:17:22 CEDT: %ASA-session-6-302015: Built outbound UDP connection 1107562 for WAN:172.24.0.102/5010 (172.24.0.102/5010) to WAN:172.26.200.104/5010 (172.26.200.104/5010)

May 11 13:59:40 172.25.0.209 :May 11 13:17:25 CEDT: %ASA-session-6-302003: Built H245 connection for faddr 172.24.0.102/0 laddr 172.25.0.229

May 11 13:59:40 172.25.0.209 :May 11 13:17:27 CEDT: %ASA-session-6-302015: Built outbound UDP connection 1107563 for WAN:172.24.0.102/5011 (172.24.0.102/5011) to WAN:172.26.200.104/5011 (172.26.200.104/5011)

May 11 14:00:10 172.25.0.209 :May 11 13:17:52 CEDT: %ASA-session-6-302014: Teardown TCP connection 1107560 for WAN:172.26.200.104/0 to LAN:172.25.0.229/12784 duration 0:00:30 bytes 0 Pinhole timeout

May 11 14:00:10 172.25.0.209 :May 11 13:18:01 CEDT: %ASA-session-6-302014: Teardown TCP connection 1107559 for WAN:172.26.200.104/1720 to LAN:172.25.0.229/12783 duration 0:00:39 bytes 951 TCP Reset-I

May 11 14:00:10 172.25.0.209 :May 11 13:18:01 CEDT: %ASA-session-6-302016: Teardown UDP connection 1107564 for WAN:172.26.200.104/0 to WAN:172.24.0.102/5011 duration 0:00:39 bytes 0

May 11 14:00:10 172.25.0.209 :May 11 13:18:01 CEDT: %ASA-session-6-302016: Teardown UDP connection 1107563 for WAN:172.24.0.102/5011 to WAN:172.26.200.104/5011 duration 0:00:33 bytes 364

May 11 14:00:10 172.25.0.209 :May 11 13:18:01 CEDT: %ASA-session-6-302016: Teardown UDP connection 1107562 for WAN:172.24.0.102/5010 to WAN:172.26.200.104/5010 duration 0:00:38 bytes 62176

May 11 14:00:10 172.25.0.209 :May 11 13:18:01 CEDT: %ASA-session-6-302016: Teardown UDP connection 1107561 for WAN:172.26.200.104/0 to WAN:172.24.0.102/5010 duration 0:00:39 bytes 0

May 11 14:00:10 172.25.0.209 :May 11 13:18:01 CEDT: %ASA-session-4-106023: Deny udp src WAN:172.24.0.102/5010 dst WAN:172.26.200.104/5010 by access-group "WAN_access_in" 0x0, 0x0

Regards,

Nombre

Departamento de Informática y Telecomunicaciones

  Antes de imprimir este mensaje, asegúrese de que es necesario. El medio ambiente está en nuestra mano.

Roman Rodichev
Level 7
Level 7

does it still happen if you disable service-policy?

N, service policy is enabled, I can send you runnig-conf.

Saludos,

Nombre

Departamento de Informática y Telecomunicaciones

Antes de imprimir este mensaje, asegúrese de que es necesario. El medio ambiente está en nuestra mano.