12-12-2014 06:47 AM - edited 03-17-2019 01:18 AM
Hello,
I have to virtual machine 1 Pub and 1 Sub on 2 UCS servers.
I have cucm10.5 and when I pres the Corporate Phonephone on the device I receive the Connection failed. Any ideas.
12-12-2014 07:45 AM
Make sure you're using IPs for the urls to avoid DNS issues, if you want to use hostnames, make sure your phones have a DNS configured.
12-15-2014 12:54 AM
12-15-2014 12:54 AM
HI.
Did you also configure secure url?
Do you have Restricted or Unrestricted version?
Let us know
Regards
Carlo
12-15-2014 12:56 AM
12-15-2014 01:06 AM
Hi
Do you have this issue on all phones type?
Does service url work?
Thanks
Regards
Carlo
12-15-2014 01:14 AM
Hello,
On all the 6945 device. On the 7841 device the corporate phone book works fine
12-15-2014 01:43 AM
Hi.
I had some issues too with 89XX and 69XX with CUCM unrestricted version when upgraded from 8.6 to 10.1.
I solved regenerating certificates callmanager.pem and tvs.pem from os administration --> security section.
HTH
Regards
Carlo
12-15-2014 01:50 AM
Hii,
I check under Serviceability and under Service Name in Pub and Sub the service CTL is not Start ( Deactivated). Maybe this is why I don't receive corporate contacts, my question is why on 7841 is working.
Any ideas??
Thanks for replay
12-15-2014 01:52 AM
Hi
Most probably is because they are using non secure url.
Cheers
Carlo
12-15-2014 02:20 AM
This is the message :
[12:12,15/12/14] Loads name : SCCP6945.9-4-1-3.loads |
[12:12,15/12/14] Authenticating configuration file SEP442B031992E3.cnf.xml.sgn successfull |
y |
[12:12,15/12/14] SEP442B031992E3.cnf.xml.sgn (HTTP) |
[12:12,15/12/14] ITL installed |
[12:12,15/12/14] ITLSEP442B031992E3.tlv updated successfully |
[12:12,15/12/14] ITLSEP442B031992E3.tlv (HTTP) |
[12:12,15/12/14] ITLSEP442B031992E3.tlv updating |
[12:12,15/12/14] CTLSEP442B031992E3.tlv not found in 10.217.196.4 |
[12:12,15/12/14] CTLSEP442B031992E3.tlv updating |
[uptime: 0days,00:12:15] Loads name : SCCP6945.9-4-1-3.loads |
[uptime: 0days,00:12:11] Authenticating configuration file SEP442B031992E3.cnf.xml.sgn su |
ccessfully |
12-15-2014 05:11 AM
Hi
Did you try to activate CTL service?
Carlo
12-15-2014 05:14 AM
Hi,
No i don't activate the CTL service. You advise to on the service?
12-15-2014 05:21 AM
Hi.
I would try.
Because this phone type seems to need secure connection only with cucm.
Let me know
Regards
Carlo
12-15-2014 05:52 AM
Thanks for replay.
Strange because after update I have only problems. I will tray to activate the services to see what happen.
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