CP-6941 Sip/Register with Asterisk server

[shift24]

I am running into the issue of getting my Cisco 6941 operational on my network for the Sip firmware with the FreePBX installation (Asterisk). I know that Cisco has made it obsolete, but there is only the 6901 available on their website, and I would like to know if anyone has those files. If anybody could also help me configure the phone with the Sip firmware without the Cisco management software? Please let me know; thank you.

I have tried researching it myself, but I have been unable to get the phone to reset using the hold pound key method that I saw other models able to use. I found some links on previous related posts about the 6941 setup/installation, but they were dead links.

Cisco Unified IP Phone 6961 - Retirement Notification - Cisco

[masoudigram]

Hi there!

Regarding the Sip firmware, have you tried looking for third-party firmware for the 6941? Sometimes, community-developed firmware can work well with Cisco phones that have been discontinued. 

For configuring the phone without the Cisco management software, are you able to access the phone's web interface? From there, you should be able to access the phone's settings and input the necessary information for your network setup.

[shift24]

Would you be referring to something like this? I wasn't sure there were community versions of the SIP firmware since I assumed the Cisco devices would verify the signature. I will try the web interface once I can get home.

[masoudigram]

If you need to update the firmware, you can use sites like tfr.org and similar ones. but to configure Cisco IPPhones, you have to have use XML configuration files to handle their settings and features. The phone's configuration file, also called the XML file, contains all of the phone's settings, including the phone's IP address, the phone's SIP account details, and which features are enabled.

To create an XML configuration file for the CP-6941 phone, follow these steps:

1. Start by opening a text editor such as Notepad, TextEdit, or Vim.

2. Create a new document and copy and paste the following XML code:

<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>cisco</sshUserId>
<sshPassword>cisco</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>UTC</timeZone>
</dateTimeSetting>
<srst>
<fallbackToLocal>false</fallbackToLocal>
</srst>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
</ports>
<processNodeName>10.1.1.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<backupProxy>10.1.1.1</backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy>10.1.1.1</emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI> 
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires> 
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<maxRedirects>70</maxRedirects>
<sipSessionExpires>1800</sipSessionExpires>
<sipSessionRefresher>uas</sipSessionRefresher>
<enable100rel>true</enable100rel>
</sipStack>
<autoAnswerTimer>1</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>false</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>g711ulaw</preferredCodec>
</sipProfile>
<commonProfile> 
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess> 
<callLogBlfEnabled>2</callLogBlfEnabled>
<webAccess>0</webAccess>
</commonProfile>
</device>

Note: You will need to modify this code to match your Asterisk setup. Replace the IP address, username, and password fields with the SIP account details that you set up in Asterisk.

1. Save the file with a name that includes the phone's MAC address, for example, SEP001122334455.xml. You can find the MAC address on the back of the phone.

2. Once the XML file is created, upload it to your TFTP server, which is where the phone will download it from during startup. Make sure the file is accessible to the phone and in the correct directory for the TFTP server.

3. Finally, power up or reboot the phone, and it should automatically download the XML file from the TFTP server and configure itself accordingly.

[shift24]

I apologize for the delay. I have some more questions about the XML file. For the network address requirements, can I use an ipv6 address? Since the cisco configuration on their website states the IP address, is it possible? I am only interested because my internal network is set up with ipv6 only. I suppose it wouldn't be hard to dual-stack, though.

[Leo Laohoo]

I have never tried IPv6.

[shift24]

I am unable to get the phones to register, is there any other additional configuration that I need to do on the FreePBX? I followed some guides on youtube to use the legacy sip, but if there isn't, ill try getting the phones to register using ipv4. Thank you.

[Leo Laohoo]

Disable NAT.
Disable ALG. 

Use a browser and enter the IP address of the phone.  Look at the Status message of the phone.  What does it say? 

[shift24]

I really can't thank you enough for your help, but I think I figured out what was going on. The SIP version, which the phones were able to install from sccp, is unable to support ipv6. I realized that the TFTP server was no longer receiving requests, and when I went to the phone settings, the IPv6 admin setting was missing. Is there a SIP version that supports IPv6, or will I need to use something like sccp-chan-B?

[shift24]

Hello,

I converted over to dual-stack and was able to get everything linked with ipv4. I can ensure that the phones can contact the TFTP by noticing that the phone settings menu has the password required. I have included the phone outputs from its website interface, the network is only local, so there isn't any need to hide the IP. I have also included the XML on the TFTP server using the 9971 configs, which I pasted below, and I am still unable to get the phone to register. I made sure to disable the requested services in FreePBX.

<?xml version="1.0" encoding="UTF-8"?>
<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>cisco</sshUserId>
<sshPassword>cisco</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>D/M/Ya</dateTemplate>
<timeZone>Eastern Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>192.168.16.1</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
</ports>
<processNodeName>192.168.31.3</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<commonProfile>
<phonePassword>12345678</phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<loadInformation>SIP69xx.9-2-1-0</loadInformation>
<featurePolicyFile></featurePolicyFile>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<ciscoCamera>1</ciscoCamera>
<videoCapability>1</videoCapability>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<wifi>0</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<powerNegotiation>0</powerNegotiation>
<autoSelectLineEnable>0</autoSelectLineEnable>
<webAccess>0</webAccess>
<sshAccess>0</sshAccess>
<sshPort>22</sshPort>
<g722CodecSupport></g722CodecSupport>
<daysDisplayNotActive>1,7</daysDisplayNotActive>
<displayOnTime>07:00</displayOnTime>
<displayOnDuration>12:00</displayOnDuration>
<displayIdleTimeout>00:15</displayIdleTimeout>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<spanToPCPort>1</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<loadServer></loadServer>
</vendorConfig>
<commonConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>0</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>0</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
</commonConfig>
<enterpriseConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>0</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>0</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
<videoCapability>0</videoCapability>
<webAccess>0</webAccess>
<eapAuthentication>2</eapAuthentication>
<webProtocol>0</webProtocol>
</enterpriseConfig>
<advertiseG722Codec></advertiseG722Codec>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
<uid>64</uid>
<version>1.0.0.0-1</version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<idleTimeout>0</idleTimeout>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesNumber></messagesNumber>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL>http://cisco.internect.net/</servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<phonePersonalization>1</phonePersonalization>
<rollover>0</rollover>
<singleButtonBarge>0</singleButtonBarge>
<joinAcrossLines>1</joinAcrossLines>
<autoCallPickupEnable>false</autoCallPickupEnable>
<blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation>
<blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation>
<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>
<certHash></certHash>
<encrConfig>false</encrConfig>
<sipProfile>
<sipProxies>
<backupProxy>USECALLMANAGER</backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy>USECALLMANAGER</emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
<retainForwardInformation>true</retainForwardInformation>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>0</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>false</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>none</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>true</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>true</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<natEnabled>false</natEnabled>
<natAddress></natAddress>
<stutterMsgWaiting>2</stutterMsgWaiting>
<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>10000</startMediaPort>
<stopMediaPort>20000</stopMediaPort>
<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
<dscpForTelepresence>128</dscpForTelepresence>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<softKeyFile>softkey.xml</softKeyFile>
<dialTemplate>dialplan.xml</dialTemplate>
<phoneLabel>Agent_A</phoneLabel>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel>Line_1</featureLabel>
<name>101</name>
<displayName>101</displayName>
<contact></contact>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<autoAnswer>
<autoAnswerEnabled>1</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>101</authName>
<authPassword>12345678</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messageWaitingAMWI>1</messageWaitingAMWI>
<messagesNumber></messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>4</maxNumCalls>
<busyTrigger>2</busyTrigger>
</line>
</sipLines>
</sipProfile>
<phoneServices>
<provisioning>0</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="0" category="0">
<name>Australian Services</name>
<url>http://cisco.internect.net/</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
</device>

[Leo Laohoo]

Open a browser and enter the phones IP address into the browser.  

What do you see?

[shift24]

I just see the options that were put into the previous .txt files.

MAC Address C4143C8Bxxxx
Host Name SEPc4143c8bxxxx
App Load ID SIP 9.2.1.0
Boot Load ID 0.0.0.14
Hardware Revision 5
Serial Number PUC1750xxxx
Model Number CP-6941
Message Waiting No
UDI Phone
Cisco IP Phone CP-6941
CP-6941
PUC17500LS7
74-6520-02 L0Rev= V02
Time 03:39 PM
Time Zone Eastern Standard/Daylight Time
Date 03/22/23

Console Logs

Cisco IP Phone CP-6941 ( SEPc4143c8b1706 )
Device Information
Network Setup
Network Statistics
Ethernet Information
Network
Device Logs
Console Logs
Core Dumps
Status Messages
Debug Display
Streaming Statistics
Stream 1
Stream 2

Send:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bead0 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:07:00pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004172005 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004172005 - AMMU: Checking SwPort: 100-full (OK)
0004172006 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004172006 - AMMU: Checking Account: Line (OK)
0004172007 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004172007 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bd760 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:09:52pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004257905 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004257905 - AMMU: Checking SwPort: 100-full (OK)
0004257905 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004257906 - AMMU: Checking Account: Line (OK)
0004257907 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004257907 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bd730 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:12:50pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004346761 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004346761 - AMMU: Checking SwPort: 100-full (OK)
0004346761 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004346762 - AMMU: Checking Account: Line (OK)
0004346763 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004346763 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:15:52pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004437805 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004437806 - AMMU: Checking SwPort: 100-full (OK)
0004437806 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004437807 - AMMU: Checking Account: Line (OK)
0004437807 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004437808 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:18:52pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004527505 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004527506 - AMMU: Checking SwPort: 100-full (OK)
0004527506 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004527506 - AMMU: Checking Account: Line (OK)
0004527507 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004527507 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:21:28pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004605755 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004605756 - AMMU: Checking SwPort: 100-full (OK)
0004605756 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004605757 - AMMU: Checking Account: Line (OK)
0004605757 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004605758 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:24:30pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004697355 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004697355 - AMMU: Checking SwPort: 100-full (OK)
0004697355 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004697356 - AMMU: Checking Account: Line (OK)
0004697357 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004697357 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:27:18pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004781155 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004781155 - AMMU: Checking SwPort: 100-full (OK)
0004781155 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004781156 - AMMU: Checking Account: Line (OK)
0004781157 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004781157 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:30:14pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004869256 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004869256 - AMMU: Checking SwPort: 100-full (OK)
0004869256 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK)
0004869257 - AMMU: Checking Account: Line (OK)
0004869258 - AMMU: Checking CUCM1: IPv4 - 192.168.31.3 (OK)
0004869258 - AMMU: Checking TFTP0: IPv4 - 192.168.31.3 (OK)
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/CTLSEPC4143C8B1706.tlv not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
TID: 0x959bb490 task name: PROVISION tag name: dateTemplate value : D/M/Ya is error forma
.
http_download_file : ERROR in dowloading file
download_file 399: TFTP download success
Authenticating SIP69xx.9-2-1-0.loads file successfully.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/rtl-sccp.jar not found
ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/United_States/g3-tones.xml not foun

ERR [TFTP] tftpGet:1019: File transfer error.
provision_http_download_file 1118: ERROR in dowloading file

rwxrwxrwx 0:0 a: -1 i:0 Mar 22, 2023 3:33:16pm 103 dialplan.xml
provision_http_download_file 1118: ERROR in dowloading file
ERR [TFTP] tftpSend:492: Error code 1: file /tftpboot/softkey.xml not found
ERR [TFTP] tftpGet:1019: File transfer error.
ammup_get_nwlocale_tone_file 820: ffs_fopen fail.
0004959455 - AMMU: Checking Protocol: Device=SIP. Config=SIP (OK)
0004959455 - AMMU: Checking SwPort: 100-full (OK)
0004959456 - AMMU: Checking Security: NonSecure Mode (LSC: Not Installed, MIC: Not Instal
ed) (OK

[shift24]

Hello,

I have been trying to respond to you, but the messages keep getting deleted when I refresh. I included the phone logs in my previous message as .txt files.

[Leo Laohoo]

When the config was changed/amended, was the phone factory-reset?

[shift24]

Yes. I reset it before the output in the .txt files.