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CP-8841 Activation Code after Ent -> MPP Firmware Migration

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NolanGarmon
Level 1
Level 1

‎07-05-2022 06:33 AM

I just performed a firmware migration following the steps given on Cisco Cloud Upgrader. The firmware migration process was for Enterprise to MPP for Broadworks and other 3PCC manual migration using TFTP Server 1 set to 3.14.211.49. The firmware migration process appears to have been successful, as I am now showing a Product Name: CP-8841-3PCC and Software Version: sip88xx.11-3-6MPP0001-273.loads.

 

I am now prompted for an Activation Code when the phone boots up. I am a newb when it comes to IP Phones. Is this activation code something to do with my cisco license used for the migration or is it related to my Call Control Service?

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Jaime Valencia
Cisco Employee
Cisco Employee

‎07-05-2022 07:23 AM

That is used for Cisco Webex if you're going to use it for the device, if not, then you need to login to the device and manually configure it for any other platform you're going to use it with.

HTH

java

if this helps, please rate

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Jaime Valencia
Cisco Employee
Cisco Employee

‎07-05-2022 07:23 AM

That is used for Cisco Webex if you're going to use it for the device, if not, then you need to login to the device and manually configure it for any other platform you're going to use it with.

HTH

java

if this helps, please rate
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