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CP-8861: How to enable Analog Microphone 3.5mm Jack for Headset Use

Cisco IP Phone, Model No. 8861, Active load sip88xx.12-0-1SR1-1

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Greetings and Salutations,

 

How can I enable the analog microphone port on this unit?

 

- Attempting to use an Arctis Steelseries 3 Headset via the analog connection.

- Enabled via Settings -> 4. Accessories -> Wideband enabled -> [ON]

- Headphones work with speakerphone button

- Mic does not work

- There is no similar "Wideband Enabled" setting for the mic.

- Three key-values, as follows
-- Name: Microphone

-- Device type: Peripheral

-- Configured: Yes

 

How can I enable both the Headphones and Microphone?

 

The headset itself has no issues. It works on both my home computer and iPhone.

 

Thanks for your help.

Sincerely,

Keith :^)

There are 10 kinds of people in the world: those who understand binary, and those who don't.

 

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Beginner

Re: CP-8861: How to enable Analog Microphone 3.5mm Jack for Headset Use

I got it.

 

I was using a splitter, to split out the microphone and headphone connection.

 

I removed the splitter, and just plugged the 3.5mm combined jack into the headset port.

 

It then worked with the speakerphone button.

 

:D

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