Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have face issue of CUCM bulk administration which is i cannot run the bat.xlt file in the office 2016 64bit version. Here i found the solution for that issue and i have tested the corrected file. its working fine 100%. Issue like this. when you ope...
Hi, If called internally within the office via (Internal network) is working fine. In such a scenario, I tried to make a call internally using DID then it won't work out. Example: 1. Called party : 2015018 to calling party : 2014777 (No Issue). Wo...
Hi great people of this community ! I'm having some issues trying to configure 2 FXO interfaces in a cisco ISR designed for 2 things: 1. work as a CME registering phones for SIP protocol, it is completed ! 2. route calls from/to 2 FXO interfaces...
The customer has below products: CUCM RoomKits O365 Meetings - Zoom I need to understand what would it take so they can schedule both Video meeting (Point to Point or MultiPoint) and zoom meetings so when they schedule it with the Outlook it shows ...
We’re encountering an issue where users are sometimes not picking up their phone handsets in a smooth motion, which causes the phone call to be hung up immediately as the handset touches the on hook button when the user picks up the phone. Is there...
Hi AllCan anyone tell me if the call manager logs calls for troubleshooting etc? What troubleshooting can be done on CUCM?has anyone got a cheatsheet of some sort?cheers
I'm reading about Enhanced Location CAC and I do understand the modeling that takes place and defines the links on a single cluster.All the documentation I find talk about "Intercluster enhanced location CAC" and how you need to create these SIP inte...
Anyone else having an issue with the POE injectors over-heating or burning out?
Hello, I upgraded cucm from 12 to 12.5 to earn this feature : ● Supports admin to centrally manage Jabber configuration through CUCM administration interface. ● Enables admin to create multiple Jabber configuration templates based on deployment ne...
Just wondering if someone could point me in the right direction... we have a voice message that is played when external calls come through to our main office line, during the message callers are given the options of press 1 for this and press 2 for t...
I have issue where a user deletes his Voicemail messages in outlook but the messages are not getting deleted in unity . The user ended up filling his vm. I increased his quota until I figure this issue. No one else have this issue except this one us...
I'm trying to register a Cisco 8841-3PCC SIP phone to an Avaya IP Office and keep getting a 403 Forbidden after an initial 401 Unauthorized. I can connect however using X-Lite with the same credentials. You can see from the attached packet captures...
We are unable to place a call using the speakerphone (Cisco 7921 SIP) in cme , It working when i dial number and pick the reciever calls are going . it not working When i press speaker button to place call voice register dn 10 number 8238 all...
Hello We are looking for a solution for our call centers that will allow the agents to work remotely and we understand Jabber is the preferred method from Cisco. We are UCCX 10.6 and all of our call centers use finesse with extension mobility into t...
Hi All I´m following the procedure for CUCM upgrade from 9 to 10 and I´m going to change the network adapter from flexible to VMXNET, but in the file CUCM_Publisher.vmx, the parameter ethernet0.virtualDev not appear. floppy0.fileName = "Floppy dri...
