03-20-2023 11:13 AM
Current active load setting on phone is 12-0-1sr1-1. Is there a way to update this to 12-5-SR3 or newer? Current setting won't work with our IP service and was told we need as least the 5 or newer. Thanks.
03-20-2023 02:38 PM
Hi Jim! This is the remanufactured equipment forum. Maybe try posting this in the IP Phones forum instead? Here's the link: https://community.cisco.com/t5/ip-telephony-and-phones/bd-p/5961-discussions-ip-telephony. I bet someone over there will have an answer.
03-20-2023 03:05 PM
Just install the new firmware in CM. That will update the device to the newly installed version. The process for this is well documented.
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