I have a JTAPI application that needs to record the called party's DID numbers for the Incoming Calls. Incoming Calls to 11 digit DID over SIP trunk get directed to an internal 4 digit DN on a CTI Routepoint via Translation pattern with Called Party ...
IP Telephony and Phones
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Forum Posts
Hello, We are having an issue with only certain numbers. The number is dialed then you hear maybe half a ring then silence. The calls stays connected but no audio and I see sender packets going out but no receiver packets. the calls flow is as fol...
Does someone knows if CUCM register's 8875 will have cloud meetings (using webex edge or other way)? It is odd that when register on cloud does have this capacity but on prem does not.. Thanks!
Hey Community I have an interesting scenario 3 phones 8845/8875/Jabber Mobile sharing the same number (share line). If busy trigger is set to 1 on any of those lines-phones (appearance) : an external incoming call does not ring on that appearance BU...
Hi,I am setting up the Soalrwinds VNQM module to monitor the Sip trunk status of Cube using SNMP. I enabled the keepalive on the dial-peers and see the trunk status "up" for some sip trunks and "unknown" for other dial-peers in SolarWinds. The sample...
Dears, I am aiming to buy a new phone system for 50 users (50 phones), 02 trunk sip (30 channels + 99 SDA from TN + 50 SDA from FR) So I am aiming to have the new C8200L-1N-4T with 2 port Multiflex Trunk Voice/Clear-channel Data T1/E1 Module. Can yo...
Resolved! Single Inbox usage delimiter
Hello. We are currently using Unity Connection 12.5. Per Cisco documentation, only 1800 users can use Single Inbox per Unified Messaging service configured. In order to provide a user with the ability to use Single Inbox, you must give them permissio...
I need some help.I am new and not sure what is going on. I was looking at some reports and noticed a lot of abandoned calls to a particular extension in our call manager.I tried tracing it and got nowhere. The report shows the calling number as one ...
hello, I need support to understand if it is a bug or problem already identified with a possible solution, desktop phones of a particular model are not showing me the corporate directory service to make any queries, it simply does not show informat...
Hello, I've done extensive research on this topic, and have not yet found a solution that works for me. I have a SIP Trunk in CUCM connected to our CUBE, which is connected to AT&T for PSTN. We are having problems forwarding internal numbers to exter...
We have several assistants that have an instance of their boss's extension on their handset. If a call comes in on one of these lines and the assistant answers, how do we "transfer" that call into the boss's office when its on the "same" extension?
We have 5 users using 8861 phones with expansion modules and each one of them have the others DNs on their phones set to "flash only". Out of the 5 one user's phone rings even though it's set to flash only. Any suggestions as what to try? When adding...
I have a requirement to provide speech to text transcription for voicemails. I see that we are not licensed for the SpeechView feature within Unity Connection. We are running Cisco Unity Connection version: 11.5.1.14900-11. Has anyone used this f...
Hi all,I have a proble with my 6941 Phone, some of the have the version 8.5.3.0 and 8.5.1.66.22, I have the version SCCP69xx.9-0-2-0 on my call manager 7.1.3.30000-1 on Device --> Device Settings --> Device Default --> ...
Resolved! Display name on IP Phone
Hi All,I am using a CME for call routing,when a call is made the Cisco Phone displays "VOIP User:XXXX",where XXXX is the DN of the calling phone.Could anyone please help me with the procedure to update the Username in place of XXXX?Voice register and...
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