07-10-2009 09:44 AM - edited 03-15-2019 06:55 PM
CUCM 6.1
Okay. I have a simple head knowledge question that I'm sure will be easily answered. When I attempt to create a Route Pattern and Save, a pop-up tells me that it will reset the gateway/route list if I proceed. What does this mean exactly? Should I not do this during business hours, or will it reset and be seamless to anyone using phones? Any risk?
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07-10-2009 10:46 AM
Hi Steve,
The "Rule of Thumb" here is this;
If the Route Pattern destination is pointed directly to the gateway PRI, it drops calls currently in progress when Reset.
If the Route Pattern is pointed to the Route Group/Route List, it does not reset the gateway, and calls in progress are not dropped.
For me, I prefer to do the changes during a Maintenance window.
Hope this helps!
Rob
07-10-2009 10:46 AM
Hi Steve,
The "Rule of Thumb" here is this;
If the Route Pattern destination is pointed directly to the gateway PRI, it drops calls currently in progress when Reset.
If the Route Pattern is pointed to the Route Group/Route List, it does not reset the gateway, and calls in progress are not dropped.
For me, I prefer to do the changes during a Maintenance window.
Hope this helps!
Rob
07-10-2009 11:53 AM
...and how long does a Gateway PRI reset take generally. Are we talking seconds, 2 minutes, ...?
Just so I know when I perform this action during my maintenance window. :)
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