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Beginner

CUCIMOC On-the-Phone vs. Busy

Another CUCIMOC question if I may:

On some users, if they make a call they go to OCS status "on the phone".

On others, if they make a call they go to "busy".

A communicator to communicator call always appears "on the phone".   Does anyone have any idea what the difference might be?

Thanks in advance,

Stu

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Engager

Re: CUCIMOC On-the-Phone vs. Busy

I guess you have mixed MOC R1/R2 in the environment?

Michael

Beginner

Re: CUCIMOC On-the-Phone vs. Busy

Thank you,

Could be (they don't tell us)

Would you happen to know which is which?  It makes more sense that CUCIMOC would show 'on the phone' if it was possible to configure?

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