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CUCM 10.5 - Call routing issue with SNR enabled

edguidry
Level 1
Level 1

Hello,

Anyone experience this before?

Here is the scenario:
Internal User A has SNR enabled with his mobile phone as remote destination
Internal User B is at a remote location
User A is off-site and uses his mobile phone to call User B
User A gets telco recording "Your call cannot be completed as dialed…"
If we remove the association of internal number and mobile phone for User A, the call goes through.

Thanks,

Eddie

1 Reply 1

HARIS_HUSSAIN
VIP Alumni
VIP Alumni

CHeck the CSS applied on the RDP. 

Collect the SDL Logs to further invetigate