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CUCM 12.5+ Restart Cisco Smart Licensing Server Service

 

 

Hi Pals,

I am working with CUCM 12.5 and I am troubleshooting SSM Satellite communications, I am attempting to restart the Cisco Smart License Server, but the GUI says "No, you can't" and he CLI says "No you can't".

 

Is there is a way to restart the Smart License Service in Call Manager 12.5+ ?

Thank you very much for your help.

SMART Account Topology Summary.png

 

 

admin:utils service restart Cisco Smart License Manager

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Cluster Manager
….

Is there is a way to restart the service in the CUCM Call Manager service?

Or maybe to do this via automation?

 

But I would prefer to manually restarting for now.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Jaime Valencia
Hall of Fame Cisco Employee

AFAIK you only have two options, either reboot the server, or restart the service via root. Not sure why they don't provide a way to restart that service as the others, might be a good idea for a PER.

HTH

java

if this helps, please rate

View solution in original post

3 REPLIES 3
Jaime Valencia
Hall of Fame Cisco Employee

AFAIK you only have two options, either reboot the server, or restart the service via root. Not sure why they don't provide a way to restart that service as the others, might be a good idea for a PER.

HTH

java

if this helps, please rate

View solution in original post

5 Starts, thanks you!

I've restarted the server many times, and the Cisco Smart License Server never starts up successfully.

is actual REBOOT or SHUTDOWN required, instead of just restart ?

 

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