CUCM 12.5+ Restart Cisco Smart Licensing Server Service

[Juan Gerardo Hernandez]

Hi Pals,

I am working with CUCM 12.5 and I am troubleshooting SSM Satellite communications, I am attempting to restart the Cisco Smart License Server, but the GUI says "No, you can't" and he CLI says "No you can't".

Is there is a way to restart the Smart License Service in Call Manager 12.5+ ?

Thank you very much for your help.

admin:utils service restart Cisco Smart License Manager

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Cluster Manager
….

Is there is a way to restart the service in the CUCM Call Manager service?

Or maybe to do this via automation?

But I would prefer to manually restarting for now.

[Jaime Valencia · Accepted solution]

AFAIK you only have two options, either reboot the server, or restart the service via root. Not sure why they don't provide a way to restart that service as the others, might be a good idea for a PER.

[Juan Gerardo Hernandez]

5 Starts, thanks you!

[centrop]

I've restarted the server many times, and the Cisco Smart License Server never starts up successfully.

is actual REBOOT or SHUTDOWN required, instead of just restart ?