CUCM 6.1.5 hard drives copy

[Danilo Molini]

Hi all,

I would like to have a copy of hard drives of my CUCM 6.1.5 for store it in another place.

I found this article related to CUCM 7.1.2 where is indicated the procedure to change a failed hard drive: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/trouble/7_1_2/tbsystem.html#wp1190377

In this guide there is clearly write that this procedure do not apply and are not supported if I attempt disk replacement for a disk that is not detected as failed.

My questions are:

- I didn't find a similar procedure in troubleshooting guide for CUCM 6.1.5, but I think that I can apply the prcedure of CUCM 7.1.2 because the raid is indipendent from OS/CUCM version. Or I'm wrong?
- Someone did this procedure without having a broken disk? It works?

- Someone knows other procedure in order to have a copy of hard drives of my CUCM 6.1.5 for store it in another place?

Any answers will be highly appreciated.

Regards.

Danilo.

[Jaime Valencia]

That applies to ANY of our CUCM appliances, we do not support pulling out HDDs as a backup/recovery method.

We only support swapping the HDDs when they fail.

All of our products provide a way to backup the configuration.

HTH

java

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