cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1620
Views
0
Helpful
1
Replies

CUCM 7.1 Distinctive Ring on-net vs off-net

efrazee
Level 1
Level 1

How do I configure distinctive ring tones in CUCM 7.1 with H.323 gateway for on vs off net incoming calls?

Thank you

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

On net/off net ring works automatically, but it can be quite subtle.

If a call comes from an off-net source (i.e. gateway) then you get a 'double' ring. If you get called from an internal extension you get a 'single' ring. It's not possible to have different ring tones for each as such. For some ring tones it's more obvious than others.

The distinctive ring list is a list of tones you can apply to secondary lines on your phone, it isn't affected by the on-net/off-net source of a call.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!