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CUCM 8.6 customiz softkey for dailing to helpdesk

feibo yang
Level 1
Level 1

Hi,

 

 

I want to use a softkey as a speed dial to their help desk. has anyone used the Softkey and not a button to do this. if so how?

 

 

 

 

 

Yangfeibo

3 Replies 3

Vivek Batra
VIP Alumni
VIP Alumni

AFAIK, speed dial can't be configured as softkey.

- Vivek

Well... as softkey you can configure Abbreviated dial feature.

HTH

 

Regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"

Jaime Valencia
Cisco Employee
Cisco Employee

Go to the softkey template config, the options you see, are the options you get, nothing else.

The answer is that what you're asking is not possible.

HTH

java

if this helps, please rate
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