10-06-2014 03:56 PM - edited 03-17-2019 12:26 AM
Hi, I have a CUCM 9.1.2 Publisher server who doesn't permit phones register. I tried the recovery disk and after that, the server show the attached message when start and the services seem to be starting but always say "starting" and the GUI becomes inaccessible.
Any ideas?
login as: *******
Administrator@10.3.1.31's password:********
Command Line Interface is starting up, please wait ...
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Permission denied)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:216)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(c iscoRollingFileAppender.java:104)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoR ollingFileAppender.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.jav a:245)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.jav a:204)
at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.jav a:691)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.ja va:265)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurat or.java:176)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfi gurator.java:191)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOM Configurator.java:523)
at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:4 92)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1001)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :867)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java :755)
at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:8 91)
at sdMain.initialize(sdMain.java:500)
at sdMain.main(sdMain.java:667)
java.lang.NullPointerException
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ci scoRollingFileAppender.java:117)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(c iscoRollingFileAppender.java:92)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRo llingFileAppender.java:74)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:251)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders (AppenderAttachableImpl.java:66)
at org.apache.log4j.Category.callAppenders(Category.java:206)
at org.apache.log4j.Category.forcedLog(Category.java:391)
at org.apache.log4j.Category.debug(Category.java:260)
at com.cisco.iptplatform.cli.CliSettings.getInstance(CliSettings.java:11 4)
at sdMain.initialize(sdMain.java:512)
at sdMain.main(sdMain.java:667)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
Welcome to the Platform Command Line Interface
admin:
10-06-2014 04:56 PM
If you already had to run the recovery disk (for whatever problems you already had) and services are not coming up, you probably want to either open a TAC, or start rebuilding the server.
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