CUCM Administrator Account

[Adam Shafran]

Hi,

We have CUCM syched with AD and our IT staff log in with their AD credentials to make changes. I have found that when we log in with Ad credentials we sometimes don't have access to add/modify stuff (despite having the appropriate Role). Once we log in to the admin account and the admin does it, IT staff then have access to add/modify. Why is this happeneing and how do we stop it? Keep in mind that the right roles are assigned.

Thanks,

Adam                  

[Ayodeji Okanlawon]

Adam,

Can you give us an example of what you try to modify..Can you also let us know what role(s) you assigned to the user(s)

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