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CUCM corporate directory address book

Hi, how is corporate directory function gets users and phone numbers  list from CUCM database ? I there way to manipulate which data to get from UCCM ? 

 

Thank you 

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

It uses the data from the end users page for the corporate directory, it's provided as-is and is not configurable.

If you want to get more/less/different info, you need to create your own directory script.

HTH

java

if this helps, please rate

View solution in original post

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

It uses the data from the end users page for the corporate directory, it's provided as-is and is not configurable.

If you want to get more/less/different info, you need to create your own directory script.

HTH

java

if this helps, please rate

Thank you, Directory script you mentioned, is it need to be created in the CUCM ? 

Can you share any links how to create Directory Script?  

No, you host the script on a separate web server and point your phones to it.

You can find resources over at DevNet or just google info on the topic.

HTH

java

if this helps, please rate

ok, Do u know anything about this issue or limitation: so we have 2 user accounts one is regular Windows AD account, second is network account  Windows AD account too.   I see network account doesn't have telephone number  under End User page, I tried to add ipPhone and telephone number into AD for that user then sync with LDAP. But still that network account doesnt have telephone number. 

Is it limitation on some purpose or ... ? 

Thank you 

Hi there

 

Pls check this thread. Could be handy for you,

 

https://supportforums.cisco.com/t5/ip-telephony/custom-directory/td-p/1443200

 

 

Hope this helps!

Cheers
Rath!


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Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

Cisco Unified Communications Directory Architecture

 

By default, all users are provisioned manually in the publisher database through the Unified CM Administration web interface. Cisco Unified CM has two types of users:

  • End users — All users associated with a physical person and an interactive login. This category includes all Unified Communications users as well as Unified CM administrators when using the User Groups and Roles configuration (equivalent to the Cisco Multilevel Administration feature in prior Unified CM versions).
  • Application users — All users associated with other Cisco Unified Communications features or applications, such as Cisco Attendant Console, Cisco Unified Contact Center Express, or Cisco Unified Communications Manager Assistant. These applications need to authenticate with Unified CM, but these internal "users" do not have an interactive login and serve purely for internal communications between applications.

 

  

Table 16-2 Directory Requirements and Cisco Solutions

  

Requirement
Cisco Solution
Cisco Unified CM Feature

User lookup for endpoints

Directory access

Cisco Unified IP Phone Services SDK

User provisioning

Directory integration

LDAP Synchronization

Authentication for Unified Communications end users

Directory integration

LDAP Authentication

Authentication for Unified Communications application administrators

Directory integration

LDAP Authentication

 

 

You can download the latest Cisco Unified IP Phone Services SDK from Cisco DevNet, the Cisco developer community, at https://developer.cisco.com/site/devnet/home/index.gsp

 

More details

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11/directry.html#54871

 

Hope this helps!

Cheers
Rath!


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