02-10-2013 08:58 PM - edited 03-16-2019 03:38 PM
To take the banual backup in CUCM DRS page , when i am tring to access the "Manual Backup" page from DRS it not loading fully,
i have tried with different browser.
and restart the both services
1.Cisco DRF Master
2. Cisco DRF Local
after the restrart also issue is same.
looking forward for the solution,
Thanks.
02-10-2013 10:03 PM
Whats the exact CUCM version? What browser are you using? Did you try a different browser?
Terry
Sent from Cisco Technical Support iPhone App
02-10-2013 10:08 PM
CUCM Version 8.6(2a),
we are using Internet explorer and mozila firefox,
ya we have tried witth different browser.
its was working before but now...:(
02-11-2013 12:43 AM
Can you try deleting and regenerating ipsec-trust.pem:
Log into OS Administration page
Security-> Certificate Management-> Find
Click on ipsec.pem file and then click on regenerate
After the successful generation of the ipsec.pem file, download the newly generated file.
Go back to the certificate management page
Delete the existing corrupted ipsec-trust entry or entries incase you have more than one.
Upload the downloaded ipsec.pem file with the caption ipsec-trust.
Restart MA/LA.
Terry
Sent from Cisco Technical Support iPad App
02-11-2013 08:39 PM
Hi Terry,
Thanks for your valuable reply.
The issue is happened because we have multiple "Backup device" which is not in use, In thatall SFTP server is not reachable and some is configured with wrong parameter,
so we have deleted the all backup device , then we added the new SFTP server, then we are able to load the "Manual Backup" page from DRS.
Regards
Ananth,
02-11-2013 01:45 AM
Hi Avanth,
i also faced same problem,but got solved.
if you have subscribers, restart the DRF Local service on subscribers also.
02-11-2013 08:40 PM
HI Asif,
The issue is happened because we have multiple "Backup device" which is not in use, In thatall SFTP server is not reachable and some is configured with wrong parameter,
so we have deleted the all backup device , then we added the new SFTP server, then we are able to load the "Manual Backup" page from DRS.
Regards
Ananth,
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