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CUCM Login

jack samuel
Level 1
Level 1

Dears,

After fresh installation of CUCM i am trying to login in GUI but i couldnt but with the same username and password i am able to login through CLI.

Thanks

2 Accepted Solutions

Accepted Solutions

In this scenario, you cant login to GUI using admin & password and you cant login to CLI using appadmin & password

View solution in original post

Hi Jack,

You need to do the reverse way.

You need to use admin and password for  OS administration [whether GUI of OS Administration http://x.x.x.x/iptplatform or through CLI]

You need to use appadmin and password for Call Manager Administration page like http://x.x.x.x is ip address of CUCM server.

regds,

aman

View solution in original post

11 Replies 11

vemanyam
Level 1
Level 1

Accounts & Passwords:

Administrator ID & Password - administrator login credentials for the OS

Application ID & Password - These details are used for accessing the GUI for CUCM.

Try the username & Password issued on "Application ID & Password"

For resetting the application password, try the following from the CLI:

"   utils reset_application_ui_administrator_password "

Other Options:

===========

      utils reset_application_ui_administrator_name

      utils reset_application_ui_administrator_password

      utils reset_ui_administrator_name

      utils reset_ui_administrator_password

Hi Jack,

Hope u have configured different Username and password for OS Administration and Application access while installing

CUCM.

Please check.

regds,

aman

Hello,

This is CUCM 8.6, uptill now i have installed 6 servers i never face such issue, the username & password for admin which is prompt at the time of installation i am using that for GUI login and it is not accepting, before this it never happenend with me like this.

I am able to login with application username and password which was prompted at the time of installation but not by the admin username and password in GUI

Hi Jack,

you might be using same user name and password for both OS & GUI which will allow to acess both GUI & OS with the single username and password. If you are using different username & password for OS & GUI, you will not be allowed to login vice versa

At the time of installation administrator login:

username:admin

password: password

At the time of installation applcation login:

username:appadmin

password: password

Now tellme when i do gui to CUCM IP i use username admin and password password

Is it the  wrong way ???

In this scenario, you cant login to GUI using admin & password and you cant login to CLI using appadmin & password

so when login in GUI  i shld use appadmin

and when login in CLI i shld use admin

Is it the best practice to keep the username different??

Thanks

admin for OS aadministration & CLI (https://x.x.x.x/cmplatform/showHome.do)

)

appadmin for GUI app login: https://x.x.x.x/ccmadmin/showHome.do

Hi Jack,

You need to do the reverse way.

You need to use admin and password for  OS administration [whether GUI of OS Administration http://x.x.x.x/iptplatform or through CLI]

You need to use appadmin and password for Call Manager Administration page like http://x.x.x.x is ip address of CUCM server.

regds,

aman

uptill now i use to put both the same ,, for the first time i put different username and password for them thats why i was confused.

Thanks for both of you for reply +5 for both

Hi Jack,

thanks for the rating.

regds,

aman