Hi Guys, We are having the

monasir · ‎06-30-2013

I'm having the following problem.

I am not able to get to my cisco callmanager web browser:10.10.210.10

receiving the following message:

"

No valid products found, please select the default "

I've already restarted in vmware : Cisco Tomcat service but this doesnt help.

Also powered of the whole server nothing helped.

The strange thing is that all my phones are up & running registered.

What could be a solution?

Reinstalling the callmanager is not advisable because i've already configured alot of things.

check the attachment i've inserted

No valid products found, please select the default:

Tapan Dutt · ‎06-30-2013

Check with TAC

Tapan

Vadym Maliarov · ‎06-30-2013

1) Did it work before? What has been changed?

2) What is CUCM version? (A.B.C.XXXXX-Y)

3) How many servers per cluster (run sql seelct * from ProcessNode)?

4) Have you tried to connect to SUB webpage?

5) utils diagnose test (from PUB + SUB CLI)

6) utils core active list (from PUB and SUB CLI)

FYI: Call Control has nothing to do with tomcat in your case. If you dial another number from the phone tomcat isn't involved

br,
Vadym

monasir · ‎07-02-2013

Hi Vadym,

It's solved nowe.

Don't know exactly what the cause was, everything works fine nowe.

Thanks anyway

john michael marie rodriguez · ‎04-28-2014

Hi Guys,

We are having the same issue.

Can we verify what resolved the problem?

Thank you for the response.

Warm regards,

Michael Rodriguez