CUCM : WebDialer and Voice Detection

[connect101]

Hi,

1- Do CUCM 6.1 have a Web Dialer tool that we can integrate with another web page?

For example, I have a web tool that I use to call my clients. I don't want to use another CRM.

So I just want to integrate a single button in my web tool. And just Click on this button to call my client, and so my ipphone ring.

2 - Do CUCM have a Answering detection, like ringing, voice mail, busy,...

How can I integrate it?

Best regards

[Jaime Valencia]

you can try to call this URL:

https://CMAddress/webdialer/Webdialer?destination=XXXX

with :

CMAddress = Webdialer IP @

XXXX = Number to dial

and CUCM does not have the feature you're asking for.

HTH

javalenc

if this helps, please rate