Buy or Renew
Buy or Renew
WebexOne 2023 | October 24-26 in Anaheim, CA Technical training and labs. Save 50% with code: WX1TRAIN50
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
cancel
Start a conversation
297
Views
0
Helpful
2
Replies

cucm wont send or receive voice through working sip trunk

baselzind
Frequent Contributor
Frequent Contributor

ā€Ž10-09-2019 03:13 AM - edited ā€Ž10-09-2019 03:14 AM

i have a cucm 11.5 which is connected through two sip trunks to two cucm of the same version through site to site vpn, the sip trunk is up and i can call them and receive calls , recently when i call them i cant hear them and they cant hear me , but when they call ,me the call is fine? the exact same problem is happening with the two sites im connected through sip trunk

Labels:
0 Helpful
2 Replies 2

Dennis Mink
Advisor
Advisor

ā€Ž10-09-2019 04:38 AM

This is most likely a routing issue. If your cube is flow through. Your cube will need to be able to route to all phones and vice versa. Also if you have a fw in the path allow rtp from cube to all voice subnets
Please remember to rate useful posts, by clicking on the stars below.

0 Helpful

baselzind
Frequent Contributor
Frequent Contributor
In response to Dennis Mink

ā€Ž10-09-2019 05:12 AM

no there is no cube in use , i have a direct sip trunk with the other cucm , the calls get answered but there is no voice , plus the sip trunk from my side keep going up and down
0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers
Spotlight Award Nomination
Customers Also Viewed These Support Documents