07-14-2016 06:42 AM - edited 03-17-2019 07:32 AM
Hi
I'm quite newbie in voice thing but I have to configure couple thing. Please advise how to configure CME and CUE to get below bhhaviour:
- in working hours extensions is forwarded to CUE
- after working hours the same extension is forwarded to voicemail and CUE is sending email notifications about new message.
I now how to forward extension to CUE or voicemail but I get figure out how to forward the same extension onet time to cue and another time to voicmail
Thanks in advance
Solved! Go to Solution.
07-14-2016 07:53 AM
Couple of options:
1. If you want to forward the DN to a different location during business/non-business hours, you can use night service to accomplish this. See the following doc for an example - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel7_0/administrator/script/scripteditor/nssamp.pdf
2. If you want to turn on/off notifications based on time of day, this can be configured in the notifications section of user configuration in CUE. You can specify the days/times notifications should be sent.
Brandon
07-14-2016 07:53 AM
Couple of options:
1. If you want to forward the DN to a different location during business/non-business hours, you can use night service to accomplish this. See the following doc for an example - http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel7_0/administrator/script/scripteditor/nssamp.pdf
2. If you want to turn on/off notifications based on time of day, this can be configured in the notifications section of user configuration in CUE. You can specify the days/times notifications should be sent.
Brandon
07-26-2016 04:02 AM
Thank you, it exactly meet my requirements:)
Regards
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